No sound
Silent mode does not mute Pitchou: the note plays even when the switch on the side of the iPhone, or the Action button, is set to silent. If nothing comes out:
- Turn the volume up with the buttons on the side of the iPhone.
- Connected Bluetooth headphones or earbuds get the note, even in your pocket: put them on, or disconnect them in Control Center.
- A call in progress, Siri or another app holding the sound can stop the note from playing: end them, then try again.
Headphones help you hear well, the speaker is enough, and your score never depends on the volume.
Your subscription
On a new phone, or after reinstalling the app: in Pitchou, the gear button at the top of every tab, “Settings”, then “Restore purchases”, with the same Apple Account. Training unlocks again. The same button is on the subscription screen. Your scores stay on the old phone: without an account, they do not travel.
To manage or stop it: in Pitchou, Settings, then “Manage subscription”; or in the iPhone's Settings, your name, Subscriptions, Pitchou. Stop it at least 24 hours before it renews so you are not charged again. A refund is asked of Apple, at reportaproblem.apple.com.
Erase your data
In Pitchou, Settings, then “Erase my data”: your scores, your streak, your cards and your settings leave the phone for good. Erasing does not cancel the subscription: it stops as written just above. What Pitchou sends, without your name, is on the Privacy page.
The daily test
Ten notes, the same for everyone on the same day, drawn on your phone. One test a day; the next one arrives at midnight, your phone's time. Chance gives one right note in twelve.
The reminder
Settings, then “Reminder”: turn it on, off, choose the time. If the iPhone blocks it: the iPhone's Settings, Pitchou, Notifications.
Write to us
Write to contact@pitchou.app. We read every message and answer within two working days. Tell us your iPhone model and the app's version: it is at the bottom of “Settings”.
The texts
- Privacy
- Terms of use: Apple's standard licence agreement
- Legal notice
- The sounds (in French)